Wednesday, March 10, 2010

Amazon Price Glitch Update

Wed. 11:01am - Email from Amazon giving $25 promotional certificate to my account:

Hello,

We wanted to follow up on a recent message we sent about the cancellation of your recent order.

To recap: Due to a pricing error, we sold many more graphic novels than expected. In fact, we completely sold out — we don't have any in stock right now, and we're not sure when we'll be able to get more.

We're sorry for any frustration the issue may have caused, and have applied a $25 promotional certificate to your account.

You can use it the next time you order an item shipped and sold by Amazon.com. You'll see your available promotional balance at checkout--this amount will be applied to your next order automatically without entering a claim code.

I hope this helps. We look forward to seeing you again soon.

Sincerely,

Customer Service
Amazon.com

Please note: this e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message.

Wed. 1:00pm - Home for lunch and packages from third/sixth shipments on doorstep.  Updated 'glitch' sale tally and savings are now 54.4% off MSRP.  No significant change so far and half of my shipments have arrived.  I'm still planning to ask Amazon to honor the pre-orders at the 'glitch' price, but will probably send the email tonight.